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Unpacking can be like Christmas, but it can also be overwhelming, especially if something gets broken.

Image Restoration, Inc. Handles Claims

10/29/2008 -- by Gordon Fiddes, President

Since 1982, I have helped people with transit damage claims. While there are many "easier" facets of the furniture repair industry, we have made a conscious decision to focus Image Restoration, Inc. on transit damage claims because it is the most rewarding work with a measureable sense of satisfaction at the end of the day. We enjoy making a difference in peopleís lives.

Each year I get to meet about 400 new families; people that are going somewhere in life and need specialized assistance. Preparing the report so the adjuster can efficiently process the information and make decisions is rewarding, because that report makes the rest of the claim go much smoother. Every day is different. We donít go into the same place, punch the clock, and work in a cubicle or at a workbench. I have worked in about 10,000 homes and buildings in the Portland/Vancouver area. Sometimes repairs are simple, and sometimes they require a band of brothers to complete the mission. Each claim assignment is an opportunity to make another personís life better as they strive to get settled in their new home.

We have repaired thousands of pieces of furniture ranging from modern Ikea pieces to antique European wardrobes and dining tables with true French polished finishes. We have repaired Chinese screens and fireplace screens, Steinway grand pianos and music boxes, grandfather clocks and wall clocks, broken thresholds and broken curbs, overstuffed leather sofas and childrenís rockers, California king master beds and doll cribs, German schranks and nightstands, electrified doll houses and even a train display, and the list goes on. There are so many memories; bringing a piece back to good looking functional usefulness makes it easy to head out into another day of work.

If you have a transit damage claim, you can ask the movers to assign the inspection and repairs to Image Restoration, Inc. Our phone number is 503 639 4333.